Privacy Policy

Who we are

Durham Associates Limited, UK registered company number 01558160 based at The Old Brewery, Castle Eden, County Durham, TS27 4SU is the controller and responsible for your personal data. Our website addresses are https://durhamassociates.co.uk, https://da-group.co.uk and https://digidurham.co.uk

Contact us using the email address info@da-group.co.uk or call 01429 837700

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

The data we collect

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Contact Data.
  • Financial Data.
  • Transaction Data.
  • Technical Data.
  • Profile Data.
  • Usage Data.

Who we share your data with

If you use our online management portal for domain name and website hosting your login and contact details will be held by 20i limited, their privacy policy is available here: https://www.20i.com/legal/20i-ltd-privacy-policy

How we use your data

  • To register you as a new customer.
  • To process and deliver your order.
  • To manage your relationship with us.
  • To enable you to participate in a prize draw, competition or complete a survey.
  • To improve our website, products/services, marketing or customer relationships.
  • To recommend products or services which may be of interest to you.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).

Where your data is sent

All data is stored within the UK.